Privacy & Security - Stone Bank
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Privacy & Security

Stone Bank is committed to the safety and security of our customers. Every day, internet users are warned about scams and viruses that can profit by obtaining your financial information. We have provided some essential information about internet privacy and security best practices. We encourage all Stone Bank customers to read this information and follow all precautionary steps to ensure a safe and secure online banking experience.

Privacy Policy

Stone Bank is dedicated to keeping your privacy and security confidence.

Mobile Banking Privacy Policy

Keeping you informed of the collection, use, and disclosure of any personal information that we and our service providers collect.

Security Standards

Stone Bank is committed to protecting your financial information. Please review the following information regarding your rights and account security.

Fraud Protection

A useful resource with detailed information to help you deter, detect, and defend against identity theft.

Customer Complaint Procedures

Have you tried to resolve your complaint with your financial institution? The FDIC recommends that customers attempt to resolve their complaint(s) with their financial institution first.

Internet Banking Agreement

This agreement states the terms and conditions that apply when you use the Stone Bank Internet Banking Service.

Online Security Advice

We have provided eight easy steps that small businesses can take to greatly enhance cybersecurity and reduce cyber risk.

RELOCATION NOTICE

Effective December 31, 2024 all Stone Bank operations in the Little Rock market will be relocated to our new branch office and headquarters building at 12615 Chenal Parkway. This includes all consumer and commercial banking functions, including commercial lending and the interactive ATM adjacent to our current Little Rock location at 900 South Shackleford. The Shackleford location will close on December 31, 2024.

All Little Rock personnel phone numbers and e-mail addresses, as well as your access to our mobile banking app and website will remain the same.

We appreciate your continued business with Stone Bank.

If you have any questions about our relocation to our new Chenal address, or the closure of the Shackleford branch, please feel free to call our Little Rock team at (501) 503-4242.

Thank you.